If you need help, here is how to reach us and what to expect depending on your plan.
Priority support
Pro and Extended plans include priority support, with setup assistance and faster responses. Basic includes the installation and setup documentation. See Plans and pricing for what each plan covers.
How to report a problem
When you reach out, include what you were doing, what you expected, and what happened instead. Note your Windows version and whether the issue appeared during install or while using the app. The more detail you provide, the faster we can help.
A safety reminder
Support will never ask for your private keys, your master password, or your recovery information. Anyone who does is trying to scam you. See Responsible use and burner wallets.